Our toolkit

The Telescope method is designed to ensure that all activities, learning journeys and workshops spark systemic changes that can make the world a better place.

There is no “one size fits all” for social change, so we used a tailor-made approach for every project, underpinned by our tried and tested toolkit of coaching, design and innovation methods.

The approach is, at its heart, very simple.

  • We aim to build empathy, trust and understanding.

  • We look at problems from different points of view, especially platforming those perspectives from people whose voices are traditionally more seldom heard.

  • We provide practical tools and guidance to support changemakers to make a difference - in their projects, their teams, or when starting new initiatives.

You can read more about our overall methodology here: empathy-based innovation.

The toolkit

This toolkit is designed to help policymakers, frontline practitioners, communities and other public sector stakeholders apply the Telescope principles of empathy-based innovation. Based around user-centred design, innovation, and tools that support human connection, we want to help you build towards better outcomes within your community.

Please feel free to use any of the tools in your work, at your school, with friends or colleagues or even on your own. We just ask that you please credit Telescope when you do so (see our full terms of use below).